through the process of evaluating and selecting technologies and partners, which would create an opportunity to build competitive advantage
Our technology strategy consulting service helps you identify and mitigate technology risks early on and deliver flexible, scalable, and cost-effective systems based on latest technologies.
Our technology strategy consulting services range from formulating IT strategy to establishing Customer Relationship Management and Business Intelligence solutions. Once a strategy is defined, our consultants continue to work with you to manage and implement it successfully.
E-Business
The Internet has created an environment of immense opportunity along with intense global competition. As new business models evolve rapidly, organizations need to re-invent themselves in order to retain and increase their market share. Educational Institutions are rapidly introducing new customized products and devising innovative delivery channels to reach their customers, anytime, anywhere and anyhow.
At PISIL, we join hands with our clients to meet the challenges of today's global market place by providing them with the tools that they need to compete more effectively. Our unique insights into business and technology strategies for educational services enterprises help you to create business opportunities and implement solutions in this ever-changing e-Business environment.
Customer Relationship Management
The educational industry today faces numerous challenges, the foremost being customer satisfaction and quelling competition. With geography no longer a constraint and industry boundaries being redefined by de-regulation, every educational institution will have to look for new and innovative ways to stand out from the throng. At the same time, income from traditional educational products is declining and pressures resulting form the increased level of competition are forcing organizations to focus on improving productivity.
PISIL, with its complete understanding of the Educational Services Industry, offers an end-to-end integrated approach in adopting a customer-centric business approach. From the initial strategy definition, to configuration and implementation, we offer a solution that is industry specific and aligned to its business objectives. Our approach is to leverage on existing technology infrastructure strengths, while providing a CRM solution that integrates customer-facing applications with existing back-office systems.
Business Intelligence
In the emerging era of hyper-competition and knowledge economies, effectively leveraging information can provide the required competitive edge. The functioning of educational institutions has become highly information-intensive, requiring timely access to data originating at various sources, in an integrated manner. In this context, Business Intelligence (BI) initiatives act towards increasing information efficiency and sharpening business intelligence focus. Whatever your strategic objectives - like creating innovative products, capturing market share or increasing earnings - you need Business Intelligence to make precise and timely decisions.
PISIL will assist you in adopting technologies that provide decision support, while providing agility and the ability to act or react with the requisite speed and generate valuable analytical insights from available data.
Process and Quality Consulting
The ability to plan and execute a project on schedule is now essential for effective execution of business plans as organizations strategize to quickly seize market opportunities. Success requires effective project planning, requirements control, project and quality management and tracking, identifying the right technology solution and constantly refining the development process to keep pace with the emerging technologies and changing business demands.
The role of developing quality management software and the processes that deliver it have undergone a paradigm change. Quality can no more be speculative; it must carry the robust reliability of pre-emptive quality. User organizations will commit their mission-critical business processes only to such software and applications that are first time right and are delivered on time.
Process and Quality Implementation
We provide services in supporting organizations in implementing Quality Improvement plans. Specific offerings in this area include the following:
- Develop Standards and Procedures for software development framework.
- Identify tools and work-aids for process implementation.
- Train and guide quality function members.
- Identify pilots for SPI implementation, monitor and analyze the pilot implementation results.
- Establish Corporate Metrics Program.
- Customize solution, based on the requirement
- Set up and monitor SEPG and SQA functions.
- Conduct periodic process compliance audits.
|