Why Voice Card?
For Business Improvement
For Building Relationship
Touchlive's Telephonic Notification : Most enterprises are looking for a solution to quickly deliver time-critical information to customers, employees, divisions, or teams. VoiceWorks notification applications enable instant delivery of time-critical information via calls to any desk or wireless phone. These solutions are invaluable during emergencies or last-minute product updates or announcements.
Touchlive's Auto-Attendant : Many of our customers use a IVRS based, voice driven auto-attendant to answer their main office and toll-free numbers. A voice driven auto-attendant lets callers simply speak the name of the person or group the want to reach. The auto-attendant then connects the caller with that person or group.
Touchlive's Call Center Automation: Increasingly, enterprises are looking to reduce the cost of customer service and support centers via automation or by moving agents off shore. Touchlive customer request automation applications can deliver charming, cost-effective reductions to these costs that surpass even off-shore operations
Touchlive's Telephone Surveys : Enterprises with a focus on customer service and support excellence use Touchlive's Telephone Survey applications to automatically survey customers by phone after orders, installations, and on-site repair services have been performed
Touchlive's Bill Reminders and Collections : Enterprises selling post-paid products and services use Touchlive's payment solution to place automatic bill reminder calls to customers both before and after their bills are due, reducing the enterprise's past due accounts receivable overhead with almost zero incremental cost.
Touchlive is also useful for
Customer/Consumer Surveys
Event Time & Place Notification
Marketing Notifications
Payment Reminder & Collections
Prescription Re-fill Notification
Medication Reminders
School Closing Notifications
Service Outage Notification
Service Visit Scheduling and Confirmation
Weather Watch Warnings
Contests and Instant Wins Run contests
Instant wins
Sweepstakes.
Robust prizing engine,
Reporting
Telephone Surveys
Flexible question formats
Logic management
Participant verification
Question randomization
Sales Automation and CRM Data driven self service features
Account inquiries
Payment processing
Order Taking and Fulfillment Automates order taking over the phone 24/7
Manages caller information
Web based transcription utility
Customer Satisfaction Tracking For Call Centers
Measure Customer Satisfaction by individual CSR,
Team
Site
Business Unit
Outbound IVR Outbound automated:
Payment Reminder
Service Visit Scheduling
Confirmation Prescription Re-fill Notification
Touchlive's Task
TOUCHLIVE can deliver your voice message to the specified person even in his / her Mobile, Smart phone or Regular Telephones. There is no restriction on the type of instrument they are using for their communication.
Your voice message will be received by your near and dear ones on the specified date, day and time. In the particular time also your own voice message can reach any number of peoples. This is the specialty of TOUCHLIVE.
The Status of your voice message can be recognized at www.touchlive.in. TOUCHLIVE takes care of these updates. You can also know the status by contacting TOUCHLIVE at 91-44-43500696 / 705
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